State Farm® Insurance Agent Traci Plemons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
M. LEMON
November 13, 2024
5
out of
5
rating by M. LEMON
"Traci has always done a great job insuring our property and vehicles. Recently worked with Dana Parmley and was very impressed. Thank you Traci!"
Donna Williams
November 11, 2024
5
out of
5
rating by Donna Williams
"I had a very pleasant and informative discussion on how to save money on my auto insurance."
We responded:
"Thanks Donna! We appreciate your business and know that we are here to help! "
Amanda F
November 11, 2024
5
out of
5
rating by Amanda F
"I had an amazing visit with Dana about updating my life insurance policy. She is very knowledgeable and kind. She answered all of my questions and then some!"
We responded:
"Thanks Amanda! We were so glad you came in to take care of your life insurance. Protecting you and your loved ones is one of the most important parts of our job!!! We are so glad to help you!!! "
Andy Balderas
November 11, 2024
5
out of
5
rating by Andy Balderas
"Very helpful"
We responded:
"Andy, I'm pleased to hear that you found our team very helpful! Providing excellent service is our top priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Thank you for choosing Traci Plemons - State Farm Insurance Agent, Waco, TX."
Carol Brookshire Torian
November 9, 2024
5
out of
5
rating by Carol Brookshire Torian
"I was so pleased with the fantastic service I received from Dana. She took time to make sure I would be getting the best possible rate for my new card insurance."
We responded:
"Thanks so much Carol! Dana is a true asset to the team!! "
Daniel
November 2, 2024
5
out of
5
rating by Daniel
"Always friendly, knowledgeable, quick, and willing to go out of their way to help you out. Never once have I had any kind of issue with them and it's been such a pleasure to have them. You couldn't ask for a better team!"
We responded:
"Thanks Daniel! We appreciate you and your kind words! "
Dana Parmley
October 31, 2024
5
out of
5
rating by Dana Parmley
"Traci is always so kind and willing to go through several quotes and answer any questions for our auto and homeowner’s policy. She even went above and beyond to help my husband with some other issues and when he comes in to “chat” she never seems bothered."
We responded:
"Dana, thank you so much for your wonderful review! I'm glad to hear that you and your husband have had such positive experiences with our office. It's important to us that all your questions about your auto and homeowner’s policies are thoroughly answered. I'm also happy that your husband feels comfortable coming in to chat. We're always here to help with any issues or concerns you might have. If you need anything else, please don't hesitate to reach out. - Traci Plemons - State Farm Insurance Agent, Waco, TX"
Pat Gummelt
October 30, 2024
4
out of
5
rating by Pat Gummelt
"It was handled smoothly and quickly. Thank You for your service."
We responded:
"Pat, thank you for your kind review! I'm glad to hear that everything was handled smoothly and quickly. We appreciate your trust in our service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Traci Plemons - State Farm Insurance Agent, Waco, TX"
Timothy White
June 25, 2024
5
out of
5
rating by Timothy White
"Fast Easy Friendly Service"
We responded:
"Timothy, I'm pleased to hear you found our service fast, easy, and friendly! Providing efficient and welcoming service is our priority, and I'm glad we could meet your expectations. If you ever need assistance with your insurance needs in the future, feel free to reach out. Thank you for choosing our office! - Traci Plemons - State Farm Insurance Agent, Waco, TX"
hotwheelsx2c
June 17, 2024
5
out of
5
rating by hotwheelsx2c
"Very friendly and always willing to discuss my concerns when needed."
We responded:
"Thank you for your positive feedback! We're grateful for the opportunity to assist you with your insurance needs. - Traci Plemons - State Farm Insurance Agent, Waco, TX"
Sabrina Montelongo
June 3, 2024
5
out of
5
rating by Sabrina Montelongo
"Raylen was super amazing, and helped with all my insurance needs! She gave me all the information I needed, and pointed me in the direction of a policy that was perfect for my family, and I!"
We responded:
"Sabrina, we're glad to hear that Raylen provided amazing assistance with your insurance needs! We're pleased that she guided you to a perfect policy for your family. Thank you for sharing your positive experience! For any future insurance needs, feel free to reach out to our office. - Traci Plemons - State Farm Insurance Agent, Waco, TX"
Jake Talbert
May 30, 2024
5
out of
5
rating by Jake Talbert
"Traci’s team has been fabulous to work with. They are timely and efficient in their work. They went above and beyond when we were stranded abroad and maximized our insurance dollars. Megan was able to assist with my questions right away and directed us to a discount opportunity we were not aware of. Five stars!"
We responded:
"Hi Jake, thank you for your review! We always aim to go above and beyond, especially in challenging situations like being stranded abroad where timeliness and efficiency are paramount. Megan will be happy to know she could assist you quickly and find a discount opportunity. Your five-star rating means a lot to us. If you need anything else, we're here to help! - Traci Plemons - State Farm Insurance Agent, Waco, TX"
Nicholas Montelongo
May 24, 2024
5
out of
5
rating by Nicholas Montelongo
"Recently got insurance from Raylen, she explained everything clearly and the whole process was quick and easy."
We responded:
"Nicholas, we're thrilled you found the insurance process quick and easy with Raylen! We're pleased to hear she provided clear explanations. Thank you for choosing our office for your insurance needs. We're here for you anytime you need assistance! - Traci Plemons - State Farm Insurance Agent, Waco, TX"
Amy Buchanan
April 26, 2024
5
out of
5
rating by Amy Buchanan
"My experience signing up for State Farm auto and home was great. Raylen was so nice and easy to work with and answer all my questions!"
We responded:
"Amy, thank you so much for your kind words and feedback! We're thrilled to hear that Raylen provided you with excellent service and made your experience signing up for State Farm auto and home insurance a great one. Ensuring that our clients receive personalized attention and have all their questions answered is always our priority, and we're delighted that Raylen's professionalism and helpfulness made a positive impact on your experience. - Traci Plemons - State Farm Insurance Agent"
Jennifer Emerson
April 24, 2024
5
out of
5
rating by Jennifer Emerson
"I have had nothing but positive interactions with Rachael and the team at Staci Plemons of State Farm! They helped me set up insurance when I moved from another state and again when we purchased a new car. I am grateful to them for helping pick the best options for our family and budget."
We responded:
"Jennifer, we're delighted to hear about your positive experiences with Rachael and our team at Staci Plemons State Farm Agency! Providing excellent service and finding the best insurance options for our customers is always our top priority. Whether it's setting up insurance for a move or purchasing a new car, we're here to help ensure you have the coverage you need within your budget. If you ever have any questions or need further assistance, please feel free to reach out. We're here to support you every step of the way!"
William Howard
April 19, 2024
5
out of
5
rating by William Howard
"Great service, nice folks and they beat the snot out of my current insurance carrier for my new motorcycle... Highly recommended, I plan on getting another quote from them on home and auto insurance soon!"
We responded:
"Thank you for your feedback, William! I'm glad to hear that you had a great experience with us and that we were able to provide excellent service and competitive rates for your motorcycle insurance. We look forward to assisting you with home and auto insurance quotes soon! - Traci Plemons - State Farm Insurance Agent, Waco, TX"
Ryan Plante
April 17, 2024
5
out of
5
rating by Ryan Plante
"Good customer service very prompt, Rachael is my goto at the office always very helpful!"
We responded:
"Ryan, thank you! We love seeing reviews like this. Rachael always put our customers first and we are glad she was able to assist you with your insurance needs. Feel free to contact us anytime. - Traci Plemons - State Farm Insurance Agent"
Peggy-Marie Holloway
March 27, 2024
5
out of
5
rating by Peggy-Marie Holloway
"Ms.Rose is always very helpful! She is very detailed and knowledgeable. I will recommend her to anyone. Don't miss out on her experience."
We responded:
"Thank you for taking the time to leave us a review, Peggy-Marie. Our State Farm office in Waco would be nothing without policyholders like you!"
Netio Terry
March 20, 2024
5
out of
5
rating by Netio Terry
"Tracey, Rachel and Raylen are very nice and so professional. They are always very helpful and answers all of my questions. I highly recommend this company."
We responded:
"Thank you, Netio, for your generous review about myself, Rachel, and Raylen. We aim to maintain our professionalism and helpfulness in assisting you and answering your questions. Your recommendation of our team is greatly appreciated, and we're dedicated to ensuring your continued satisfaction. - Traci Plemons - State Farm Insurance Agent, Waco, TX"
John Paul Plemons
March 20, 2024
5
out of
5
rating by John Paul Plemons
"Traci is not only my cousin, but she’s also my insurance agent. Last week I had to make an unusual claim on my business insurance, and she walked me right through the process. State Farm covered my loss and mailed a check. Thanks Traci!"
We responded:
"John, we are thrilled to hear about your positive experience with the team at our office. Providing exceptional service and guiding our clients through the insurance process is always our top priority. We appreciate your kind words and are glad we could assist you with your business insurance claim. Thank you for choosing Traci Plemons - State Farm Insurance Agent in Waco, TX."
Carmen Wr
January 12, 2024
5
out of
5
rating by Carmen Wr
"Rose Nemitz gave me personal attention and wrote two different policies for me. Very professionals and courteous. Saved me a bit of money over my Allstate plan."
We responded:
"Thank you for the wonderful review, Carmen! Rose is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs."
paula williams
November 21, 2023
5
out of
5
rating by paula williams
"Traci Plemons office is awesome!! Raylean, is the girl. She is AMAZING! Just moved here. She helped me with my house and car insurance switching it over. I totally recommend them. When I say they are awesome especially Raylean it is true. I have gone through a lot and having them in my life has made it easier with my insurance. You need a great amazing team they are the one!!"
We responded:
"Paula, we’re so glad to hear how Raylean was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Jacob Torres
November 14, 2023
5
out of
5
rating by Jacob Torres
"Rachel was very helpful and quick to help me with outlining and understanding my new policy."
We responded:
"Jacob, thank you for the shoutout for Rachel! Our office loves being your good neighbor."
Doug Mackinnon
October 25, 2023
5
out of
5
rating by Doug Mackinnon
"Always great service!!"
We responded:
"Thank you, Doug, for choosing us. We're delighted we could assist with your insurance needs!"
Cortney Kolar
June 29, 2023
5
out of
5
rating by Cortney Kolar
"Rachael and Traci are truly amazing. Can’t thank you enough for making the process so easy."
We responded:
"Thank you for taking the time to leave us a review, Cortney. Our State Farm office in Waco would be nothing without policyholders like you!"